Asset viewing not working

Ochiniwa
Posts: 1
Joined: Sat Feb 14, 2015 6:54 pm

Asset viewing not working

Post by Ochiniwa » Sat Feb 14, 2015 6:56 pm

Hi,

I constantly get the following issue as pasted below.

Any hints on what I can do?

*EveHQ Error Report*

EveHQ Version: 2.16.2.0
Date: 14/02/2015 19:56:24
Error: The given key was not present in the dictionary.
----
\\{panel:title=StackTrace|borderStyle=dashed|bordercolor=#ccc|titleBGColor=#eee|bgColor=#eee}*****START Exception Details*****
Message: The given key was not present in the dictionary.
Source: System
StackTrace: at System.Collections.Generic.SortedList`2.get_Item(TKey key)
at EveHQ.Prism.Controls.PrismAssetsControl.PopulateAssetTree() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 732
at EveHQ.Prism.Controls.PrismAssetsControl.PopulateAssets() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 397
at EveHQ.Prism.Controls.PrismAssetsControl.RefreshAssets() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 138
at EveHQ.Prism.Controls.PrismAssetsControl.btnRefreshAssets_Click(Object sender, EventArgs e) in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 129
at System.Windows.Forms.Control.OnClick(EventArgs e)
at DevComponents.DotNetBar.ButtonX.OnClick(EventArgs e)
at DevComponents.DotNetBar.ButtonX.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.PopupItemControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
*****END Exception Details*****


========== Plug-ins ==========

EveHQ.HQF.dll (1.0.0.0)
EveHQ.KillMailViewer.dll (1.0.0.0)
EveHQ.Prism.dll (1.0.0.0)
EveHQ.Void.dll (1.0.0.0)


========= System Info =========

Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
.Net Framework Version: 4.0.30319.18444
EveHQ Location: C:\Program Files (x86)\EveHQ
EveHQ Cache Locations: C:\Users\Water\AppData\Roaming\EveHQ
\\{panel}

User avatar
Slivo
Posts: 849
Joined: Tue Dec 30, 2014 12:51 am

Re: Asset viewing not working

Post by Slivo » Sun Feb 15, 2015 1:42 am

Hi,

It look like a bug.
Would you please provide me your evehq appdata folder and the API you are using to reproduce it ?

Smurph
Posts: 17
Joined: Wed Mar 11, 2015 2:59 pm
Location: Southeast, USA

Re: Asset viewing not working

Post by Smurph » Sat Mar 14, 2015 7:21 am

I can reproduce this bug with my installed version of the app. When I get my build issues resolved, I'll start looking into this right away.

User avatar
Slivo
Posts: 849
Joined: Tue Dec 30, 2014 12:51 am

Re: Asset viewing not working

Post by Slivo » Mon Mar 16, 2015 7:50 pm

What are you doing when this occur ?

Smurph
Posts: 17
Joined: Wed Mar 11, 2015 2:59 pm
Location: Southeast, USA

Re: Asset viewing not working

Post by Smurph » Tue Mar 17, 2015 2:51 am

I had assets manager crash on any search.

However, I just got the source to build and now I can't get it to crash anymore. Neither with the debugging version nor with the installed version that I had before I downloaded the source code.

I'll continue to poke around.

Tnemelc
Posts: 8
Joined: Wed Aug 05, 2015 7:54 am

Re: Asset viewing not working

Post by Tnemelc » Wed Aug 05, 2015 8:12 am

Hi there

Same issue here, only with my corp API key.

I updated EveHQ this morning, hoping this had been already reported and fixed.

We are a WH corp, so i cannot give you the api i used to produce this bug.
Maybe this is related to corp API or WH assets in some way as it works perfectly fine on my characters api keys, who also happend to have one item displayed in w-space : the ship i disconnected into.

Actions triggering the bug :

start EveHQ
[ do whatever or nothing ]
go to prism
[ download api data or not ]
assets viewer
select corp
hit refresh
**bug**. when hitting continue, the "asset update in progress.\nPlease wait while price data and filtering is applied." sticks there and nothing happens. the rest of the app keeps working fine and i can refresh assets normally for my characters.





*EveHQ Error Report*

EveHQ Version: 2.21.3.0
Date: 05/08/2015 09:55:43
Error: The given key was not present in the dictionary.
----
\\{panel:title=StackTrace|borderStyle=dashed|bordercolor=#ccc|titleBGColor=#eee|bgColor=#eee}*****START Exception Details*****
Message: The given key was not present in the dictionary.
Source: System
StackTrace: at System.Collections.Generic.SortedList`2.get_Item(TKey key)
at EveHQ.Prism.Controls.PrismAssetsControl.PopulateAssetTree() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 732
at EveHQ.Prism.Controls.PrismAssetsControl.PopulateAssets() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 397
at EveHQ.Prism.Controls.PrismAssetsControl.RefreshAssets() in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 138
at EveHQ.Prism.Controls.PrismAssetsControl.btnRefreshAssets_Click(Object sender, EventArgs e) in C:\Workspace\EveHQ\EveHQ.Prism\Controls\PrismAssetsControl.vb:line 129
at System.Windows.Forms.Control.OnClick(EventArgs e)
at DevComponents.DotNetBar.ButtonX.OnClick(EventArgs e)
at DevComponents.DotNetBar.ButtonX.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.PopupItemControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
*****END Exception Details*****


========== Plug-ins ==========

EveHQ.HQF.dll (1.0.0.0)
EveHQ.KillMailViewer.dll (1.0.0.0)
EveHQ.Prism.dll (1.0.0.0)
EveHQ.Void.dll (1.0.0.0)


========= System Info =========

Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
.Net Framework Version: 4.0.30319.18063
EveHQ Location: C:\Program Files (x86)\EveHQ
EveHQ Cache Locations: C:\Users\Fontenaille\AppData\Roaming\EveHQ
\\{panel}

Tnemelc
Posts: 8
Joined: Wed Aug 05, 2015 7:54 am

Re: Asset viewing not working

Post by Tnemelc » Wed Aug 05, 2015 8:39 am

My appdata folder
https://drive.google.com/file/d/0B7hX-T ... sp=sharing

my program files folder
https://drive.google.com/file/d/0B7hX-T ... sp=sharing

cleaned up the other versions for archive weight concern, cleared the api cache folder and the bug is still there
i also did not include the EveHQSettings.json

hope this helps.

oh btw thank you VERY MUCH for maintaining this awesome tool
Last edited by Tnemelc on Wed Aug 05, 2015 8:45 am, edited 1 time in total.

User avatar
Slivo
Posts: 849
Joined: Tue Dec 30, 2014 12:51 am

Re: Asset viewing not working

Post by Slivo » Wed Aug 05, 2015 8:40 am

Just tried with my own WH corp API, don't crash.
I'll won't be able to reproduce it without pulling your API I guess.

I understand your position, not wanting to share it, but I guess there is no other solutions.
I will be the only one to see it, and can guarantee your confidentiality.

Please consider it again, even for a limited amount of time.

Tnemelc
Posts: 8
Joined: Wed Aug 05, 2015 7:54 am

Re: Asset viewing not working

Post by Tnemelc » Wed Aug 05, 2015 8:46 am

Ok.

Ill get my CEO approval, just letting him know and i'll see what we can do.

User avatar
Slivo
Posts: 849
Joined: Tue Dec 30, 2014 12:51 am

Re: Asset viewing not working

Post by Slivo » Wed Aug 05, 2015 8:53 am

Wonderfull !

He can contact me first if he need to talk about it :)

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