EveHQ will not start

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kerie
Posts: 2
Joined: Wed Jan 18, 2017 3:48 pm

EveHQ will not start

Post by kerie » Wed Jan 18, 2017 3:53 pm

I tried starting EveHQ the other day and get this error message "There was an error loading the settings file: it was empty. please delete the EveHQSettigns.json file manually and restore from backup."

Has anybody else encountered this problem as I cannot file the file to manually delete.

I have even tried uninstalling and reinstalling, but the problem is still there.

Many thanks in advance

Kerie

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Slivo
Posts: 849
Joined: Tue Dec 30, 2014 12:51 am

Re: EveHQ will not start

Post by Slivo » Wed Jan 18, 2017 4:04 pm

Hello Kerie,

This is an issue that show up every now and there, and I haven't been able to find out where it comes from.

Can you please make a backup of you %appdata%/evehq folder and send it to me ? (Take take there is your API key in those data, don't make it public)

Once it's done (or not, up to you) please follow the steps on the following thread to reinstall EveHQ from fresh : viewtopic.php?f=2&t=184

Keep me updated

kerie
Posts: 2
Joined: Wed Jan 18, 2017 3:48 pm

Re: EveHQ will not start

Post by kerie » Wed Jan 18, 2017 4:23 pm

ok, managed to find the appdata folder, renamed it and reinstalled from fresh, will put in all my API keys again.

Thanks

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